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return of goods policy

Heatal is pleased to offer our customers a  100%  satisfaction policy.

   Our products are manufactured to the highest standards and several are exclusive to heatal.

We have been established online since 1998 and constantly monitor our web site to provide a clear spacer shipping
safe and easy environment to ensure that your on-line shopping experience is enjoyable.

If you are not completely satisfied with your purchase we will gladly organize a refund.



Items may be returned within a 30 days period that commences after the delivery date
There is NO restocking fee for returned items. Your purchase price is fully refunded.
All we require is that items be returned in the same condition as sold. Opened packaging will BE ACCEPTED as being in good condition.
You also have the convenience of   free shipping on many items plus a 12 months free shipping warranty.


We also offer you a choice of exchanging the refund for a gift voucher valued at the full retail price of your purchase. The gift voucher can be
used at more than 100 on-line stores. This great offer includes a 10% discount on merchandise excluding items displaying a store discount

Heatal guarantee every delivery. Items shipped are provided with insurance and tracking.
A full refund is promptly paid if your delivery cannot be tracked to its destination

clear spacer paypal On-line orders are secured and processed exclusively by

Thank you for visiting


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